Refund & Return Policy

Thank you for supporting our mission. As 20%–100% of each purchase is donated to meaningful causes, we operate with a limited refund structure. Please review our policy below before making a purchase.

Refunds

All sales are final, and we do not offer refunds for change-of-mind, sizing issues, or general dissatisfaction.

Defective or Damaged Items
If you receive a defective or damaged product, you may be eligible for a refund in the form of a digital gift card. To process your request:

  • You must contact us within 7 days of delivery

  • Provide your order number and clear photos showing the defect

Once reviewed and approved, your digital gift card will be issued.

Exchanges

We accept exchanges for eligible items under the following conditions:

  • The request must be made within 14 days of delivery

  • The item must be unused, unwashed, and in original condition, with all original packaging (if applicable)

  • The item must pass inspection upon return and be deemed fit for resale

  • Customers are responsible for all return shipping costs

If your exchange is approved, we will ship the replacement item once the original item has been received and inspected.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Items marked as final sale

  • Gift cards

  • Items that have been worn, washed, or altered

  • Any items returned without prior approval

Return Process

To initiate a return or exchange:

  1. Contact us with your order number and reason for return

  2. Wait for confirmation and return instructions before shipping your item

  3. Ship the item back using a trackable method (recommended)

We are not responsible for lost or damaged return shipments.

Additional Notes

  • Shipping fees (original and return) are non-refundable

  • We reserve the right to refuse returns that do not meet the above conditions

  • Processing times may vary, but we aim to review all requests within 3–5 business days

We truly appreciate your understanding. Your support enables us to continue contributing to important causes while delivering quality products.